Privacy Policy

Last updated: January 3, 2026

Explain Simply ("we", "our", or "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our Chrome extension and website.

Information We Collect

We collect the following information:

Account Information: Email address when you create an account
Selected Text: Text you highlight and choose to explain, translate, or improve (processed in real-time, not permanently stored)
Usage Data: Number of explanations used to manage free trial limits
Payment Information: Processed securely by Stripe; we do not store credit card numbers

How We Use Your Information

To provide AI-powered explanations, translations, and writing improvements
To manage your account and subscription
To track usage for free trial limits
To improve our service

Data Processing

When you use Explain Simply, your selected text is sent to our secure server and processed using AI models (OpenAI and Anthropic). Text is processed in real-time to deliver your explanation and is not permanently stored on our servers.

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We only share data with:

AI Providers: OpenAI and Anthropic process your text to generate explanations
Payment Processor: Stripe handles subscription payments
Database Provider: Supabase securely stores account information

These third parties are only permitted to use your data as necessary to provide their services to us.

Data Retention

We retain your account information for as long as your account is active. Selected text is processed in real-time and not stored. You may request deletion of your account and associated data at any time.

Data Security

We implement appropriate security measures to protect your information, including encrypted connections (HTTPS), secure authentication, and access controls.

Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your account and data
Cancel your subscription at any time
Withdraw consent for data processing

Cookies and Local Storage

We use essential cookies and browser local storage to maintain your login session and store preferences. We do not use tracking or advertising cookies.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting a notice on our website or via email.

Contact Us

If you have questions about this privacy policy or wish to exercise your data rights, contact us at:

mateolallemand@gmail.com